FAQs

Find answers to the most common questions about our digital products, how to use them, and what to expect after your purchase.

Do I need Canva Pro to use the Tailored Travel Guides?

No, Canva Pro is not required. However, some images within the templates may be Pro elements. If you encounter any locked content, you can easily replace it using Canva’s free library or upload your own images from sources like Pixabay, Unsplash, or Pexels.


Can both U.S. and Canadian travel agents use the Tailored Travel Guides?

Yes! These guides are suitable for both U.S. and Canadian travel agents, with most content being globally applicable. Please note that passport and visa sections are written for U.S. travelers, so Canadian agents will need to adjust those details accordingly.


What is your refund policy?

All sales are final. Due to the digital nature of our products, we do not offer refunds, returns, or exchanges. We recommend reviewing all product details before purchasing.


Can I share or resell the digital products?

No. These products are licensed for individual business use only. Sharing, reselling, or redistributing them to other agents or third parties is strictly prohibited. You may use them with your own clients as part of your services.


Can I share the products with my assistant?

Yes, you may share the products with your assistant for use within your business operations. However, sharing with other travel agents or advisors is not allowed.


How can I use these digital products in my business?

You can use these products within your travel business and with your clients as part of your services. They are designed to enhance your workflow and client experience.


Can I modify or customize the products?

Absolutely! You’re encouraged to customize the templates to match your brand. You can edit text, colors, fonts, images, and add your logo to fit your business needs.


What file formats do you provide?

Our products are delivered in editable formats such as Canva templates and Google Docs, making them easy to customize and use professionally.


What if I have trouble accessing my purchase?

If you experience any issues accessing your files, please contact us with your order details and we’ll assist you promptly.
Email: taresourcehub@gmail.com


Do you provide updates to the products?

We strive to keep our products current, but regular updates are not guaranteed. For major changes—such as travel requirement updates—we will do our best to provide revised versions. It remains your responsibility to verify all information before using it with clients or in your marketing.